Acti Privacy Policy

Last Updated: 2026 October 2

This Privacy Policy explains how Acti (provided by TypeX Limited and its affiliates, referred to throughout as "Acti", "we", "us", or "our") collects, uses, shares, and protects information when you use Acti's mobile and desktop apps (including the Mac app), keyboard, openacti.com, and related services (collectively, the "Service").

Acti does not maintain a remote log of ordinary keystrokes. Content used with online features is processed as described in this Policy. The reusable actions available in Acti are called Acts (previously Skills).

1. Quick Summary

2. Information We Collect

2.1 Account & Profile

We collect account identifiers, sign-in information, and profile details you provide, such as your email address, display name, avatar, and bio. We also process your follow relationships and membership status. When you use supported features without signing in, installation or guest identifiers may be used to provide access, save activity, and manage usage limits.

2.2 Content and Preferences

We process the content you submit or make available to features you use, including text, audio, prompts, conversations, Acts, saved clips, and related results. We also process preferences such as languages, voice settings, and action shortcuts to provide your chosen experience.

This information supports AI assistance, dictation, translation, commands, reusable actions, history, and content synchronization. Content may be stored or synchronized automatically as part of an enabled feature, according to your permissions, account, and settings. Connected Tool data is additionally subject to Section 6.

2.3 Requests and Execution Records

When you use an online feature, Acti processes the relevant input and context, requested action, results, and operational information such as status and errors. Conversation and execution records may be retained to provide history and continuity, investigate problems, and operate and improve the Service. These records concern the online features you use; they are not a remote log of ordinary keystrokes.

2.4 Device & Diagnostic Data

We collect certain device, network, and diagnostic information, including your device model, operating system and version, IP address, language, region, app version, installation state, crash reports, performance diagnostics, analytics events, authentication tokens, and other technical information necessary to operate and improve the Service.

2.5 Location Information

We may infer an approximate location from your IP address or network information to operate the Service and support regional functionality. A location you include in a request is processed as part of that request.

2.6 Permissions We Request

• Keyboard network access — to provide AI, voice, and cross-device features. Your operating system may show platform-specific setup prompts or warnings when you enable Acti as a keyboard. Acti uses this access as described in Section 3.
• Clipboard — to provide content input, history, and synchronization according to your permissions and settings.
• Microphone — to provide voice features when you choose to use them.
• Accessibility (Mac) — to read relevant text for features you invoke and insert results into the application you are using.
• Input Monitoring (Mac) — to respond to global keyboard shortcuts.
• Screen Recording (Mac) — to recognize text in a screen region you select for use with Acts. Recognition takes place on your device, and the temporary screenshot is deleted after processing. The resulting text is handled as input to the feature you use.

2.7 Information Acti Receives From Third Parties

• Purchases: transaction records and subscription status from app stores and subscription service providers, used to verify purchases and manage access. Acti does not receive your full payment card details for App Store purchases.
• Sign in with Apple / Google: the basic profile information you authorize the provider to share (e.g., name, email, identifier).
• Connected Tools (Gmail, Slack, Notion, etc.): Acti receives information needed to carry out your requests through the third party's API, within the permissions you grant.

2.8 Customer Support and Inquiries

When you contact Acti by email, in-app feedback, or any other channel, Acti receives what you send (your message, attachments, your email address or in-app identity, and any context you choose to share). Acti uses this information to respond to you, investigate the issue, improve the Service, and keep records for trust-and-safety purposes. Acti does not use support correspondence for marketing.

2.9 Voice Data

These rules apply to voice features in Acti's mobile and Mac apps.

• Audio and context. Voice is processed in the cloud. To improve transcription accuracy, we process relevant context, including the current application and related text within it. Except for samples you explicitly choose to share as described below, audio and this context are discarded immediately after the result is returned; we do not retain recordings.
• Transcripts and history. Dictation transcripts and history are stored locally on your device.
• Model training. We do not use ordinary dictation data to train our own models. Third-party model providers are subject to Section 5.
• Voluntary sharing and feedback. If we offer an option to share audio, text, corrections, or related context for feedback or service improvement, we will collect, retain, and use the shared content only with your separate, explicit consent and for the purposes explained when you choose to share. We will explain the retention period and how to withdraw consent or request deletion before you agree. We take reasonable measures to remove or mask direct personal identifiers and restrict access to shared samples. Sharing for these purposes does not authorize model training unless that use is expressly disclosed and you separately agree to it. Declining to share does not affect ordinary dictation.

If you use transcribed text in Acti AI, Acts, or other features, that text is also handled under the rules for those features. The voice-specific rules above take precedence over the general content, support, and retention provisions in this Policy.

3. Keyboard Privacy

The Acti keyboard does not maintain a remote keylog. Standard typing features process surrounding text on your device. When you use online features, Acti processes the content needed to provide them according to the features you use, your permissions, and your settings. This may include storing content and results or synchronizing content across devices, as described in Sections 2 and 8.

4. How We Use Your Information

Acti uses the information collected to:

1. Provide the Service — manage your account and subscriptions, process your requests, store and synchronize your content, and deliver the features you use.
2. Maintain and improve the Service — debug crashes, monitor performance, measure feature usage in aggregate and installation attribution, A/B test improvements.
3. Personalize — apply your preferences and suggest relevant Acts and features.
4. Regional functionality — use approximate location and language or region settings to provide the appropriate service experience.
5. Trust & safety — review reported Acts, detect abuse, enforce our Terms, prevent fraud, and meet legal obligations.
6. Communicate — respond to support requests, send transactional messages such as verification codes, and (only if you opt in) send product updates.

Acti processes this information on the legal bases of: performance of contract (operating the Service you signed up for), legitimate interests (security, debugging, product improvement) where they are not overridden by your rights, your consent (for optional features such as opt-in messaging), and compliance with legal obligations.

4A. Communications

We send messages needed to operate the Service, including verification codes, security alerts, and account or purchase notices. If we send optional product or marketing messages, we obtain consent where required and provide a way to unsubscribe. In-app notices may also explain features, service changes, or required actions.

5. AI Processing and Model Providers

To provide AI and voice features, Acti sends relevant content and instructions to third-party AI or speech-processing providers. Acti uses AI model providers under terms that prohibit them from using your content to train their general-purpose models. Acti does not sell Act input or output to third parties. Connected Tool data remains subject to the restrictions in Section 6, including Section 6.1.

AI output is generated probabilistically. Please review AI Output and Actions in our Terms of Service before relying on Act results.

6. Connected Tools

When you connect a third-party service, Acti and its authorization providers process the connection identifiers, authorization credentials, granted permissions, and account labels needed to establish and maintain that connection. Acti does not need your third-party account password.

Acti AI and Acts access data or perform actions in the connected service to carry out requests and workflows you initiate, within the permissions you grant. This may involve processing the requested information, action parameters, and results through Acti and the service providers involved in delivering that feature. Google user data is subject to the additional restrictions in Section 6.1.

Tool data may be temporarily cached, and records may be kept where needed to deliver a result, maintain the requested experience, troubleshoot problems, or protect the Service. Connecting a tool does not authorize unrelated collection or use of the contents of your account. We do not sell Connected Tool data, use it for advertising, or use it to train general-purpose AI models.

You can manage or disconnect tools in Acti or revoke access through the third party. Revocation stops further access through that authorization; it does not undo completed actions or remove copies you have already sent to another service. The connected service's own terms and privacy policy also apply.

6.1 Google API Services Limited Use Disclosure

Acti's use and transfer to any other app of information received from Google APIs (including Gmail) will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

When you connect a Google account to Acti:

• Scope — Acti accesses Google user data within the permissions you grant and only as needed for the features you request.
• Trigger — Acti accesses Google user data to carry out requests or workflows you initiate. Connecting your account does not authorize unrelated monitoring or collection of its contents.
• Use — Google user data is used to provide the specific user-facing feature you request, including processing the information needed to produce an answer or carry out an action.
• AI processing, not model training — Where needed to complete your request, relevant Google user data may, with your consent, be sent to AI service providers acting on our behalf. This processing is limited to providing the requested feature. Acti does not use Google user data to develop, improve, or train AI/ML models, whether ours or any third party's.
• No advertising — Acti does not use Google user data for advertising, including retargeting, personalized advertising, or interest-based advertising.
• No selling — Acti does not sell Google user data.
• No transfers except as strictly necessary — Acti does not transfer Google user data to others except (a) as strictly necessary to complete the specific user-facing action you requested, (b) to comply with applicable law, or (c) with your explicit direction.
• No human access — Acti does not allow humans to read your Google user data, except: (i) with your affirmative agreement for specific messages, (ii) as necessary for security purposes (such as investigating abuse), (iii) to comply with applicable law, or (iv) where the data has been aggregated and anonymized so it cannot be associated with any individual user.

Google account authorization in Acti is processed through a trusted OAuth infrastructure provider that helps handle authorization securely.

7. Sharing of Information

Acti shares information only as follows:

• With other Acti users. Your public profile fields (display name, avatar, bio, UID, follower/following) and the Acts you publish are visible to other users. Private conversations, private Acts, and runtime inputs are not made public by publishing an Act.
• With service providers and sub-processors. Acti uses trusted providers for hosting, AI and speech processing, authorization, subscription management, diagnostics, analytics, installation attribution, and customer support — under written agreements that limit their use of your information to operating the Service for Acti. AI Providers Acti uses are configured under terms that prohibit them from using your Act content to train their general-purpose models.
• With your direction. When you publish a public Act, share an Act, or grant access to a Connected Tool.
• For legal reasons. To comply with applicable law, lawful requests from authorities, or to protect the rights, property, or safety of Acti, Acti users, or the public.
• With successors. If Acti or a TypeX group entity is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

Acti does not sell your personal information, and Acti does not "share" it for cross-context behavioral advertising as those terms are defined under U.S. state privacy laws.

7A. Aggregated and De-Identified Data

Acti may create aggregated (combined across many users so that no individual is identifiable) or de-identified (information from which direct identifiers have been removed and are not reasonably re-identifiable) data, and may use and share that data for any purpose, including product research, marketing, and public reporting. Acti does not attempt to re-identify de-identified data and requires recipients to do the same.

This section does not override the voice data restrictions in Section 2.9 and does not apply to data fetched from Connected Tools, which is handled only as described in Section 6 and Section 6.1.

8. Data Retention

Voice audio, context, and dictation history follow the specific retention and deletion rules in Section 2.9.

Retention depends on the information and the feature. Account information, saved content, conversations, and execution history support your use of the Service. Operational records and temporary caches may also be kept for reliability, security, troubleshooting, and service improvement. Purchase records may be retained to manage access, resolve disputes, and meet legal obligations.

You can use available content or account deletion controls and contact us about deletion of personal information. Some records may remain where needed to comply with law, protect the Service, resolve disputes, or complete backup retention cycles. Removing shared content does not remove copies already lawfully obtained by other users or third-party services. Connected Tool data remains subject to Section 6, including the Google Limited Use restrictions.

9. Security

Acti uses technical and organizational measures designed to protect your information, including:

• Encryption in transit for communications with Acti's services.
• Secure local storage for authentication tokens and credentials on your device.
• Scoped storage between the main app and the keyboard where the operating system allows it.
• Additional safeguards for sensitive requests, such as request validation and abuse prevention.

No method of transmission or storage is 100% secure. Please protect your sign-in accounts and verification codes and keep your device updated.

10. International Data Transfers

Acti is provided by TypeX Limited and its affiliated entities, with operations and service providers in multiple countries. If you access the Service from another country, your information may be transferred to and processed in countries with different data-protection laws. Where required, Acti uses appropriate safeguards for such transfers.

11. Your Rights and Choices

Depending on where you live, you may have rights to:

• Access the personal information Acti holds about you.
• Correct inaccurate information.
• Delete your account and associated personal data.
• Object to or restrict certain processing.
• Port your information to another service.
• Withdraw consent for any processing based on consent.
• Lodge a complaint with your local data-protection authority.

You can use the available profile, connection, content, and account controls in Acti to manage your information, and your device settings to manage permissions. Disconnecting a tool, deleting content, and deleting an account have different effects, as described above.

For other requests, contact [email protected].

11A. Categories of Personal Information We Collect

For transparency, the personal information described in Section 2 falls into the following categories:

Acti retains each category for the period described in Section 8.

12. Children's Privacy

Acti is not directed to children under 13 (or the higher minimum age in your jurisdiction). Acti does not knowingly collect personal information from children under that age. If you believe Acti has collected information from a child, contact [email protected] and Acti will delete it.

13. Changes to This Policy

Acti may update this Privacy Policy from time to time. If material changes are made, Acti will notify you in the app or by another reasonable means before the change takes effect. The "Last Updated" date at the top of this page tells you the latest revision.

Acti will keep prior versions of this Policy available on request at [email protected].

14. Contact Us

TypeX Limited and its affiliates

• General: [email protected]
• Privacy / Data requests: [email protected]
• Legal / DMCA: [email protected]